d5 cPanel server (and our client account portal) back online

The disruption at the European datacenter that was causing issues with our D5 cPanel server has been resolved. We apologise for any inconvenience caused.

We can confirm that there was no breach of customer data of any kind.

Websites that we transitioned to others servers will be migrated back to the d5 server over the next few days. You do not need to do anything.

Can I upgrade or downgrade my Rapid WP Hosting account? Print

  • Rapid Hosting, upgrade, downgrade
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You can upgrade or downgrade easily through the client account control panel. You can switch as follows:
Starter <—> Solo
Advanced <—> Unlimited

Up or down grading between other paths (eg, Starter <—> Advanced, or to an Xtreme plan ) will require our assistance.

Please note, any remaining partially used minimum hosting period will be lost.
e.g. If you have bought 2 years of Solo hosting and after 9 months you want to upgrade, then you will lose the remaining 3 month of the first minimum payment period, but will be credited for the unused second year.

The minimum payment periods are:
Starter & Solo: 1 year
Advanced & Unlimited: quarterly (3 months)


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