Log into your client area at wpHost2go.com and select the relevant Business or Enterprise Email.
If you are already in the client area you might already be looking at your services, in which case click on the relevant section.
Creating email accounts
When you have navigated to your email product then scroll down and you will find where you can create your email accounts.
The alternative email address is for the case where a user cannot remember their email address and need to request a password reset.